Return policy

We are so glad you decided to purchase Lokhia's product but are sorry you feel the need to return it.

In order to be eligible for a refund. Your product must have arrived damaged or not as described on our website. If you purchased the product at the store, you must return it to the store where it was purchased. If you need to return the product it must be within 30 calendar days of your purchase. The product must be in the same condition that you receive it, unopened and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team at info@lokhia.com